TLC is Titan Lenders Corp.'s approach to personal, customized client service.
Our acronym, TLC, was no accident. Having worked with hundreds of lenders, we see it as a concept that has lost its way in our industry. That is where our closing, post closing and back-office mortgage loan processing services expertise come in to play. Titan works in partnership with its customers to become an integral part of their team. Our unique skill sets, mortgage lending services and resources allow our customers to focus on their core competencies.
Titan Lenders Corp is lending expertise, crisp processes, and technology that automates an otherwise complex and unwieldy workflow. Our outsource mortgage and back office fulfillment solution reflects decades of experience in mapping and perfecting mortgage fulfillment processes, as well as our co-development of an intelligent technology that facilitates lenders’ distinct business objectives.
TLC is Titan Lenders Corp's approach to personal, customized client service. It is a focus on personal service and customized closing, funding, post closing, and back-office fulfillment services and solutions. We have spent a great deal of time in the mortgage industry and want revive the lost art of personal touch and customer service.
The Titan Lenders Corp. suite of outsource mortgage fulfillment services includes:
- Closing
- Doc prep
- Escrow review
- Funding
- Post closing shipping and delivery
- Purchase pend tracking and resolution
- Trailing document follow-up
- VOE validation
- Compliance and Fraud Checks
Titan Lenders Corp. back office outsource service benefits for mortgage lending business channels include:
- Increased total closing capacity
- Complete pipeline visibility and management
- Elimination of errors
- 100% variable cost
- Fast, reliable and economically smart
- Risk mitigation
- Web based 24/7 access to all loan data and paper
- Allows lenders to originate, drive and monitor loan process without increasing personnel or infrastructure.
Raising the bar further, our web-based closing, post closing and mortgage lending services software platform, Cerberyx, allows all players in the transaction complete real-time visibility to all aspects of a given file.
Our applications are fully customizable to fit your lending process and business model. We provide post closing and fulfillment services, including mortgage document services, loan closing services, government insuring and other back-office loan processing services, as well as lender consulting services, and much more. No more wondering where the loan stands and what the post closing status of a file is! When combined with sterling customer service, our clients know they are in good hands and can focus on growth rather than paperwork.
Our Approach to Outsourced Mortgage Fulfillment
TLC's approach is that there is no "one-size fits all solution." We use intelligent, comprehensive workflow and business need analysis techniques combined with progressive back office mortgage technology to develop a complete mortgage fulfillment services suite for each individual client.
Our client relationship begins with discovery. We meet with our clients one-on-one to determine what their process needs are and which TLC services are best for them. We understand the differentiating strengths and unique benefits of our services and vendor partnerships, and can quickly identify what holes exist in our client's operational workflows and which of our services will best meet their specific needs. Additionally, lenders outsourcing their back office operations to TLC gain access to a wealth of services and benefits including having multiple document, fraud, and compliance system choices.
These choices are often not practically managed or financially feasible to maintain under an in-house model. We actively engage in partnerships and cross-pollination with respected specialty vendors in the mortgage industry, which allows us to customize processes to reflect each lender's unique business practices and ensure the highest salability ratios.
Our discovery and customization process covers: * Origination volume and process management needs;
* Growth goals and scalability requirements;
* Investor guidelines and salability requirements;
* Warehouse line requirements and management needs;
* Identification of needed fulfillment services;
* Technology requirements and facilitation; * Preferred vendor identification and administration for the following services: • Electronic delivery and conventional courier needs
• flood certification
• compliance checks
• MERS transfer and registrations management
• Verbal employment verifications
• fraud check services
• document preparation
• and much more.
|