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Strategic Outsource Fulfillment for Closing, Post Closing and Back Office Operations
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Founded in 2007 by acknowledged industry expert Mary Kladde, Titan Lenders Corp. is a Denver, Colorado provider of mortgage back office
outsource and online mortgage services. Titan was created to meet the mortgage industry's increasing demand for a variable cost solution to managing mortgage closing,
post closing, mortgage compliance and mortgage fulfillment processes without maintaining personnel or an investment in technology infrastructure. Titan enables
mortgage bankers, brokers and investors to decrease risk, increase closing capacity, reduce errors and protect loan profitability by
outsourcing process-intensive back office functions while focusing on productive origination strategies. Focused on delivering business
process improvement to mortgage lenders through its time-tested and proven back office methodologies, Titan Lenders Corp. emphasizes attentive
customer service and the use of its powerful technology to accommodate its customers' unique mortgage closing, mortgage compliance and mortgage lending business objectives. In addition,
Titan works with industry leaders in their respective fields (documents, compliance, fraud, etc.) to provide the best all-round back office management
and support to ensure investor requirements are met for quick sale, fulfillment and turn on their lines.
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Titan Lenders Corp. is a leader in utilizing emerging technology to create a competitive advantage for lenders in the mortgage industry. TLC develops innovative Web-based and online mortgage services and outsourced mortgage back-end processing services customized for the company's lender clients. TLC's intelligent processes are driven by its proprietary technology, Cerberyx, co-developed with eSys Technologies, Rochester,
NY (www.esystechnologies.com). Cerberyx is the evolution of a software technology application developed to replace manual processes required to
manage the lender's participation in closing and post-closing functions. As a business solution, the software was developed in the practical
laboratory of a closing and post-closing division servicing multiple lenders, investors, and lending business channels. It addresses the needs
of all users in the transaction - accountability, visibility, efficiency and ease of use - while never losing sight of the end goal: loan salability.
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Mary Kladde - President/CEO
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In May of 2007, Mary Kladde decided to fully capitalize on her extensive experience within the mortgage industry by forming
Titan Lenders Corp. Her 16 years of actual mortgage operations experience and exposure to all residential lending channels
and processes from origination through point of sale has provided unique insight into the operational needs of lenders and
investors. Her past experience includes operating and managing a successful fulfillment division for a leading document
preparation provider in the industry. Prior to that, she managed the retail and wholesale closing and post closing department
for a regional office of one of the larger residential mortgage banking investors in the country.
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In addition, Ms. Kladde has a thorough understanding of the technology and service offerings in today's market and knows how
to apply her mortgage closing, mortgage compliance and online mortgage services expertise to improve back office efficiencies to the benefit of her customer base. Ms. Kladde's talent for
process management combined with cutting edge web-based software is reflected in Titan's Cerberyx application.
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Ms. Kladde holds a B.A. in English with a minor in Theatre from California State University, Chico. She lives with her husband
and their two children in Conifer, CO.
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Ruth Lee - Vice President of Sales
Unlike many sales people in the industry, Ruth Lee has the distinction of having owned and operated a successful residential mortgage
company for 10 years. Her sales background is extensive - managing 60+ loan officers in 6 states at any given time.
Her "real world" experience in the mortgage broker world provides practical insight into the advantages and disadvantages of being
a banker or broker in the mortgage industry. This invaluable knowledge allows her the consulting expertise to properly serve her
client's concerns and needs in many areas of lending ranging from sales staffing and training to investor and vendor selection.
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Ms. Lee actively serves and participates on national committees with the NAMB, CAMB and the TMBA. She is very much abreast of the changing
regulatory requirements and challenges inundating the mortgage industry today, giving her a unique synergistic knowledge of mortgage compliance and real-world operational demands. Additionally, her active involvement provides Titan
the benefit of knowing what service options will keep us on the cutting edge to best serve our client base.
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Ms. Lee holds a B.A. in Economics and Political Science from Mount Holyoke College. She lives with her husband in Lafayette, CO.
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Dacia Donohue - Vice President
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Dacia Donohue comes to Titan with a broad history in training, software integration, and mortgage processing, online mortgage services and closing management.
An accomplished trainer, Ms. Donohue's expertise has defined customer service expectations and successfully ushered innumerable mortgage
lenders to success in managing their banking operations. Ms. Donohue's contributions to the development of the Cerberyx software system
are founded in her practical knowledge in mortgage lending operations. In addition, she offers creative and strategic expertise on
interfaces and data flow management.
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Ms. Donohue has unique experience and versatility in corporate training and implementation which allow her to be extremely successful in
communicating complex banking processes. Her background and operational perspective enables her to offer insights into all aspects of
the closing and post closing environment from both management and employee perspectives. Ms. Donohue lives in Littleton, Colorado with
her husband and three children.
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Stephanie Chavez - Chief Financial Officer
Stephanie Chavez joins the Titan team with a 20+ year background in accounting and mortgage/ title experience. Her expertise in mortgage
operations and business performance makes her a unique asset. She offers a blend of practical financial support with a strong understanding
of the inner workings of back-office mortgage operations.
Ms. Chavez's strengths in operational discipline and expense management make her invaluable in corporate strategy. She has played a number
of administrative and managerial roles throughout her career, highlighted by maintaining financials for several large industry companies.
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Ms. Chavez also maintains a strong facility within the Cerberyx software system in designing and maintaining product databases for some of
the industries largest investors. Her accounting perspective has also simplified customer billing management and commission applications
within the software.
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Ms. Chavez lives in Littleton, Colorado where she is in the process of completing her degree in Computer Information Systems.
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Mike Lee - Operations
Michael Lee has fifteen years of operational experience building strong process management and guiding customer service goals for a variety
of organizations. An accomplished logistician and problem solver, his expertise has driven notable performance and efficiency growth in
both public and private enterprises. Mr. Lee's exceptional record in operations comes from over eight years as an Army officer and over 7
years in the mortgage industry.
Offering a rare blend of inventive and operational strengths, Mr. Lee has achieved exciting company turnarounds and is recognized for his
success in growing operational efficiencies. He is known for his ability to quickly isolate service and process delays and diagnose
operational impediments.
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Mr. Lee graduated Magna Cum Laude from the University of South Carolina with a BA in International Relations. In the United States Army,
he served with distinction earning the rank of Major. Mr. Lee is also active in his local community, where he has just finished serving
as an officer for his VFW Post in Lafayette, Colorado, where he lives with his wife.
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